Last updated: December 22, 2025

Ohm Solutions Group LLC (“Ohm Solutions Group,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, use our services, or opt in to receive SMS/text messages from us.

By using our website at https://www.ohmsolutionsgroup.com, or by providing your information to us (including opting in to receive SMS/text messages), you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Information you provide directly to us:

  • Name, company name, and job title

  • Phone number (including mobile number)

  • Email address

  • Physical mailing address or service address

  • Project details, property details, and service preferences

  • Any information you provide in contact forms, quote requests, or emails

  • Your SMS/text message preferences and content you send to us via SMS (e.g., responses or keywords like HELP/STOP)

Information collected automatically:

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages you visit and time spent on pages

  • Referring website or source

  • General location based on IP address

We may use cookies, pixels, and similar technologies to understand how our website is used and to improve your experience.

Information from third parties:

We may receive information from:

  • Service providers helping us with hosting, analytics, communications, and SMS delivery

  • Business partners or referral partners (for example, if you were referred to us for a project)

2. How We Use Personal Information

We use the information we collect for purposes including:

  • Providing, scheduling, and managing our services and installations

  • Responding to inquiries, quote requests, and support requests

  • Sending transactional messages (e.g., appointment reminders, service updates, billing or account notifications)

  • Sending optional marketing communications (e.g., special offers, new services, updates about Ohm Solutions Group), if you have opted in where required

  • Operating, maintaining, and improving our website and services

  • Monitoring system performance and troubleshooting issues

  • Meeting legal, regulatory, and compliance obligations

  • Protecting our rights, property, and the safety of our customers and team

SMS/Text messaging usage

If you opt in to receive SMS/text messages from Ohm Solutions Group, we may use your mobile number to:

  • Send appointment confirmations and reminders

  • Send service updates or project notifications

  • Send account, billing, or support-related messages

  • Send occasional marketing messages or promotional offers, where permitted by law and with your consent

You can opt out of SMS/text messages at any time by texting STOP in reply to any message we send.

3. How We Share Personal Information

We do not sell your personal information.

We may share your personal information with:

  • Service providers and vendors who help us operate our business (e.g., website hosting, SMS delivery providers such as RingCentral, customer relationship management tools, email providers, payment processors, IT and security providers)

  • Professional advisors such as attorneys, accountants, and auditors, as needed for business operations

  • Regulators, law enforcement, or other parties when required by law, legal process, or to protect our rights and the safety of others

  • Successors or acquirers in the event of a merger, acquisition, or other business transaction involving Ohm Solutions Group

SMS Consent and Mobile Information

Mobile information, including phone numbers and SMS opt-in consent, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in consent is specific to Ohm Solutions Group LLC and is not transferred to or shared with third parties or affiliates for their own marketing purposes.

Mobile information may be processed by service providers acting on our behalf solely as necessary to provide SMS messaging services and support our communications with you. These service providers are not permitted to use your mobile information or SMS consent for their own marketing or promotional purposes.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of SMS messages at any time. Reply HELP for assistance.

4. Your Choices and Rights

You have certain choices regarding your personal information:

  • SMS/Text messages – You may opt out of receiving SMS/text messages from us at any time by replying STOP to any message. To get help via SMS, reply HELP.

  • Email communications – You can unsubscribe from marketing emails by clicking the “unsubscribe” link in the email.

  • Updating your information – You may request to update or correct your contact details by contacting us directly.

  • Cookies and tracking – You may manage cookie preferences through your browser settings, but some features of the website may not function properly if cookies are disabled.

Depending on your jurisdiction, you may have additional rights regarding access to or deletion of your data. You can reach out to us using the contact information below to make such a request.

5. Data Security and Retention

We use reasonable physical, technical, and administrative safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided us with personal information, we will take steps to delete it.

7. Links to Other Websites

Our website may contain links to other websites that are not operated by Ohm Solutions Group. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. Your continued use of our website or services after any changes signifies your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Ohm Solutions Group LLC

Website: https://www.ohmsolutionsgroup.com

Email: info@ohmsolutionsgroup.com

For our SMS Terms & Conditions, please visit:

https://www.ohmsolutionsgroup.com/terms-of-service